About New Horizon
Healthcare Services
A dedicated, Wales-based healthcare staffing agency with compliance at the core of everything we do.
Connecting People Who Care with the Places That Need Them
New Horizon Healthcare Services was founded with a single purpose: to make healthcare staffing in North Wales simpler, safer, and more human. We believed that the traditional agency model — opaque, impersonal, and slow — was failing both the dedicated professionals who chose healthcare as their vocation and the organisations working tirelessly to deliver patient care.
We built something different. A platform where compliance is non-negotiable, relationships matter, and every placement is made with the patient at the centre.
Compliance First
Every worker is fully vetted before their first shift.
Relationships
We know our workers and clients personally.
Responsiveness
24/7 cover with rapid placement turnaround.
Transparency
Clear pricing, honest communication, no surprises.
Fully Registered, Independently Verified
Companies House
New Horizon Healthcare Services Ltd — registered in England and Wales.
ICO Registered
Registered with the Information Commissioner's Office for lawful data processing.
Employment Agency
Licensed employment agency compliant with The Conduct of Employment Agencies Regulations 2003.
NHS Aligned
Processes aligned with NHS Employers standards and Health and Care (Staffing) Act 2022.
CQC Compliant
Operations aligned with Care Quality Commission (CQC) standards for safe, effective, and responsive care.
CIW Compliant
Compliant with Care Inspectorate Wales (CIW) requirements for healthcare staffing across Wales.